I have ranted about many brands in the past for poor customer service. But I also realized that I’ve only occasionally commended any brand for being good! So, here’s a small list. Automobiles I’ve owned 3 cars in Bangalore – my first car here was a Maruti Suzuki WagonR. My wife’s car now is a Hyundai Getz – it’s almost… Read more →
Update (Dec. 28, 2009): Got at least 3 calls from various people at Blue Dart, Bangalore. I was told that the delivery guy came to my apartment gate, asked for me at the security – the security supposedly called me on my intercom (as is the norm) but it seems nobody picked it up. Fair explanation…possible too. But what I… Read more →
I. Hate. Standard Chartered Bank. I had HUGE trouble with Standard Chartered Bank with my home loan. I used to call their customer service numbers, only to be put on hold, endlessly playing their idiotic theme music and a ‘your call is important to us’ quip, and finally, when I do get a human to help me, he/ she is… Read more →